Frequently asked questions
Page 2 of 14
- What are unreimbursed qualified medical expenses?
- What if my income is not self-employment income?
- Don't enter IRA, 401(k), or retirement plan investment income.
- What are cash and noncash liquidation distributions?
- How do I enter unreimbursed partnership expenses?
- What if I have expired options?
- What if my Box 1 amount is not nonemployee compensation?
- What meal expenses can I deduct and at what rate?
- What if my dependent lives in Canada or Mexico?
- Can I e-file an amended return (Form 1040-X)?
- I e-filed my return and it was accepted by the IRS, but I received a new W-2 . How do I change my tax return?
- How do I get a copy of a prior year tax return?
- I am trying to enter my information and I keep getting the following error message: Invalid Characters
- Where do I enter Private Mortgage Insurance (PMI)?
- Where do I enter my mortgage interest (Form 1098)?
- My itemized deductions are not adding up correctly.
- Where do I enter my expenses for the National Guard Deduction?
- Where do we enter interest and taxes paid for a vacation property?
- Are my closing costs deductible?
- I purchased a new vehicle last year. I paid for tax, title and registration. How or where do I enter the taxes that I paid on my car when I bought it?
- I filled in my interest income information and my Schedule B is not printing.
- Where do I enter Form 1099-B (Stock Sales)?
- Where do nondividend distributions show on my tax return?
- Why am I not receiving the Retirement Contribution Credit on Form 8880?
- Where do I enter my retirement income, Form 1099-R?
- Where do I report rollover contributions shown on a Form 5498?
- Why is my Roth IRA withdrawal distribution taxable and subject to a 10% penalty?
- How do I fill out Form 8606 for nondeductible IRA contributions or IRA distributions?
- How can I have my IRA contribution be treated as nondeductible and shown on Form 8606?
- Why is my pension distribution shown on Line 1h of the Form 1040 as other earned income instead of on Line 5b as a pension distribution?
- Where do I enter Form 5498, Box 5 fair market value of account?
- Is interest income, dividend income, or capital gain from stock sales reported on my tax return if they are from my 401(k) or IRA account?
- Where do I enter Form 1098-T for tuition paid?
- Do I need to subtract Pell Grant funds from my tuition eligible for the American Opportunity Credit or Lifetime Learning Credit?
- Can I claim the American Opportunity Credit, or Lifetime Learning Tax Credit if I am employed at the university I attend and receive tuition remission or waiver?
- Do I have to claim my child as a dependent on my tax return to take an education credit?
- Why am I not getting the Child Tax Credit, or less Child Tax Credit than I expected?
- My child's other parent claims my child as a dependent, but my child lives with me. Can I still claim the Earned Income Credit and Child and Dependent Care Credit?
- What makes a password more secure?
- Why am I not receiving the full Additional Child Tax Credit?
- Why is the Child Care Credit not showing up on my return?
- Why am I not receiving the Earned Income Credit (EIC) on my tax return?
- Why is my Earned Income Credit (EIC) lower than what is shown in the IRS EIC tables?
- Why are my employers contributions to my Health Savings Account (HSA) being considered income?
- Why is my tax return showing a 10% penalty for my Health Savings Account (HSA) distribution?
- Why is Schedule R, Elderly or Disabled Credit not printing out with my tax return?
- Why are my Social Security benefits not showing up on my tax return?
- I entered my military moving expenses. Why are they not showing up on the tax return on Form 3903?
- Where do I report my Supplemental Security Income?
- Where do I enter alimony paid?
- Where do I report my workers' compensation income?
- Where do I enter my unemployment compensation?
- Where do I enter my Form 1099-DIV ?
- Where do I enter my student loan interest (Form 1098-E)?
- Where do I enter my Form 1099-G ?
- How can I tell what I entered for my direct deposit information?
- What are nonqualified stock options (NSO)?
- How long should I keep my tax return and documentation?
- What if I am an injured spouse?
- Are life insurance proceeds income on my tax return?
- Child Support Received
- Is my inheritance taxable income on my tax return?
- Is the gift I received considered taxable income on my tax return?
- Is workers' compensation taxable income on my tax return?
- Are welfare benefits taxable income on my tax return?
- Is Supplemental Security Income (SSI) taxable income on my tax return?
- What if I receive an incorrect Form W-2 ?
- When would I report actual unreported tips instead of allocated tips?
- What are allocated tips?
- Tips
- How do I report a return of capital on my tax return?
- How can I stop or cancel filing my return?
- How do I file my tax return?
- Can I direct deposit my refund into someone else's bank account?
- Where do I enter my self-employment income?
- I just e-filed my return, but I need to change my address. What do I do?
- Where do I enter Form 1099-S ?
- How do I get my prior year AGI if I cannot locate my 2024 return?
- What is the Prior Year PIN?
- If I didn't file a 2024 tax return, what should I enter for the Prior Year AGI?
- What do I use for the prior year AGI or prior year PIN if my filing status has changed from last year?
- What prior year AGI amount do I use if I had an ITIN when I filed my 2024 tax return, but have a SSN to file my 2025 tax return?
- What do I enter if my 2024 AGI was negative?
- What AGI amount do I use for the prior year AGI if only one spouse on the joint return earned all the wages?
- Do I have to use the same PIN that was used last year?
- Does my Form 1099-NEC income need to be reported on a Schedule C as business income?
- After I file my tax return, what do I do with my W-2, 1099-R, 1099-INT, 1099-DIV, etc.?
- I inherited a house. Is my inheritance taxable?
- I made a mistake on my tax return. How do I correct the return?
- I amended my 2024 tax return last year. What AGI do I use for my prior year AGI?
- How do I link my 1099-MISC to a business (Schedule C)?
- Why was my credit or debit card billed twice?
- Why is my credit card being declined?
- My e-filed tax returns were rejected and I had to print and mail my tax returns. Why am I charged a fee?
- Where will my refund check be mailed?
- I do not have a business. How do I enter my Form 1099-NEC without entering a business?
- I already filed my federal tax return elsewhere. Can I e-file only my state return?
- Amended Tax Return
- Cash Donations
- What do I do if I can't remember if I selected to have my refund directly deposited?
- What happens if my direct deposit information is wrong?
- Can I change or add direct deposit information after I e-file?
- How do I amend my state tax return?
- Do I have to file my tax return the same day I enter the information or purchase the state tax return?
- How do I deduct home improvements on my tax return?
- My grandmother died and left money to me. Do I need to report the cash on my tax return?
- How do I enter health insurance premiums for a retired public safety officer (PSO)?
- I am requesting my information be deleted from your program.
- Please do not file my tax return.
- Babysitting Income
- The program ended before I could complete my return. The screen froze up on me. What should I do?
- I want to verify my checking account information used for direct deposit.
- I received an additional W-2 in the mail after I already filed.
- I have hundreds of stock sale transactions. How do I enter them on Schedule D?
- My standard deduction is too high.
- What do I enter for the prior year AGI if I am a first-time filer or didn't file a return last year?
- Where do I enter my unreimbursed job expenses for Form 2106 ?
- Is there an extra fee to resubmit an e-filed tax return?
- Where do I enter my educator expenses?
- Can I amend my tax return on FreeTaxUSA?
- Once I pay my fee, will my tax return be e-filed with the IRS?
- I didn't see the screen to enter my direct deposit information.
- Why am I charged a fee before I e-file my taxes?
- How do I change my email address or phone number?
- How do I change my username?
- How do I change my messaging preferences?
- Alimony Received
- How do I refile my tax return?
- Where do I enter an IRA rollover or pension rollover?
- Where do I enter union dues, work clothes, and small tools?
- My child is age 17, why am I not getting the Child Tax Credit?
- I need to revise the taxes on my tax return.
- I am getting an error message saying my interest income is not rolled forward correctly.
- Can I print copies of my tax return for free?
- I need copies of past tax returns.
- The 1099-MISC income is doubled on my business (Schedule C).
- My credit card was declined, but the bank shows the charge. How can I finish my return?
- How do I correct my state tax return before completing the filing process?
- Can I print and review a copy of my tax return before I e-file the tax forms?
- My order was declined, but I just checked with my bank or credit card issuer, and they say I was charged for the declined orders. Why is that?
- Invalid character error message for my W-2
- Do I have to enter a 1099-MISC?
- I get an error message about invalid characters.
- I paid for my return, but the check status page says my federal tax return has not been e-filed.
- Can I claim my child as a dependent?
- Can I claim my fiance (or girlfriend, boyfriend, partner, or any unrelated person) as a dependent?
- Can I claim my fiance's (or girlfriend's, boyfriend's, partner's) kids as dependents on my tax return?
- Do I need to resubmit my state tax return if my e-filed federal tax return is rejected?
- On my W-2 , I get an error message saying the Employer State ID contains invalid characters
- A system error occurred when I clicked the button to submit my return. Is my return e-filed?
- Does FreeTaxUSA support Form 8815, exclusion of interest from Series EE U.S. Savings bonds for higher education expenses?
- Can I file just a state return?
- Where do I enter medical expenses?
- Sale of a vacation home, investment property, or land
- On the menu there are several forms I need to enter that have grayed out links. How can I access these forms to enter my information?
- I don't know if my taxes were filed or not.
- How do I cancel my account? I don't want to use this website.
- Is Form 2555 for foreign wages income supported?
- Is Form 1040NR for nonresidents supported?
- Is Form 8839 for the adoption credit supported?
- Do you support Form 1310 for deceased taxpayers?
- Is Form 3800 General Business Credits supported?
- Where do I enter Farm Rental Income (Form 4835)?
- Where do I enter Installment Sales (Form 6252)?
- Is Form 8396 for mortgage credit supported?
- Where do I enter Tax for Certain Children Who Have Unearned Income (Form 8615)?
- Archer Medical Savings Account (MSA) Contributions
- Where do I enter my Form 1099-R?
- Where do I enter my Form SSA-1099 Social Security Benefits?
- Where do I enter a Form W-2G for gambling income?
- How do I calculate self-employment taxes on Schedule SE?
- Do you support Form 4797 for sale of business property?
- Alaska Permanent Fund Dividends
- How do I claim the excess Social Security credit?
- Where do I enter my Residential Energy Credit (Form 5695)?
- Where do I enter my IRA contributions?
- How do I enter state or local taxes for my Schedule A itemized deductions?
- Where do I enter real estate property taxes?
- Where do I enter margin loan interest, Form 4952?
- I have a 1099-NEC with non-employee compensation, but I don't have a business. Why do I need a Schedule C?
- My tax return was rejected, and I made the correction. How do I e-file my return again?
- Can I e-file my federal return and pay taxes owed at a later date?
- Where do I enter health insurance premiums for deductions?
- Where do I enter a casualty or theft loss (Form 4684)?
- How do I report Form 1099-A?
- Where do I enter Form 8862 to claim certain credits after disallowance?
- Do I have to mail my W-2 , 1099-INT, 1099-DIV, and 1099-R to the IRS?
- Where do I enter my kids as dependents?
- What do I do with a W-2 with only local wages or multiple local counties and cities shown in Boxes 18, 19, and 20?
- Inheritance
- Why are my HSA contributions shown in Box 12 of my W-2 not showing up as a deduction on my tax return?
- Where do I enter Form 5329 to show an exception to the 10% penalty on an early retirement distribution?
- I want to use itemized deductions on my state tax return instead of the standard deduction. How do I do that?
- I can't enter cents or amounts less than one dollar.
- Do I send anything in to the IRS or the state after my e-filed return has been accepted?
- I was expecting a 10% penalty on my early retirement distribution, but I do not see it.
- Can I claim my disabled adult child as a dependent?
- I can't sign in to my account.
- Has my tax return been sent?
- Did you e-file my tax return?
- Where do I enter the Self-Employment Tax Deduction?
- Do I enter my child's wages, interest income, dividends, Social Security benefits, etc. on my tax return?
- Where do I enter the business use of my home?
- Can I choose to not e-file my state tax return?
- I am worried I put the wrong birthday on my tax return. How can I correct this?
- Where do I report gambling winnings not reported on a W-2G?
- I never received an email from FreeTaxUSA to let me know the status of my filed tax return.
- Should I enter my spouse as a dependent?
- W-2 Box 1 for wages is empty. I enter zero, but I get an error message.
- Where do I enter education credits (Form 8863)?
- Where do I enter an Installment Agreement Request (Form 9465)?
- What are the exceptions for excluding the gain on the sale of my home if I lived there less than two years?
- What counts as a health-related move for the home sale exclusion?
- What information is contained on Form 1099-C?
- What are miscellaneous charitable contributions?
- What is investment interest?
- Where do I enter the Foreign Tax Credit, Form 1116?
- Form 8379, Injured Spouse
- Where do I enter an Injured Spouse Allocation (Form 8379)?
- What is a Multiple Support Declaration, Form 2120?
- Where do I enter my son, daughter, child, or other dependent?
- Where do I enter my W-2 ?
- Where do I enter my Schedule K-1?
- Where do I enter a rental home (Schedule E)?
- Where do I enter farm income (Schedule F)?
- Where do I enter my Form 1099-OID for Original Discount interest?
- Where do I enter royalty income?
- Where do I enter a Net Operating Loss (NOL) carryforward?
- Where do I enter Form 2441, Child Care Credit (Dependent Care Credit)?
- Where do I enter my Earned Income Credit (EIC)?
- Where do I enter the Child Tax Credit or Additional Child Tax Credit (Schedule 8812)?
- Where do I enter my Health Savings Account (HSA) information?
- Where do I enter Form 3903, moving expenses?
- Where do I enter estimated tax payments (Form 1040-ES)?
- Where do I enter my extension payment (Form 4868)?
- Where do I enter the deduction for the repayment of supplemental unemployment benefits?
- Where do I enter the deduction for jury duty pay given back to my employer?
- Where do I enter my SEP contributions?
- Paying by Direct Debit
- What is included with a Professionally Printed Copy of Tax Return?
- Can I print a copy of my tax return for free?
- What is included with a Spiral Bound Copy of Tax Return?
- How to Check State Refund Status
- What is your service policy?
- Can I claim my stepchild or adopted child as a dependent?
- Can I prepare a tax return for the prior year?
- What do I need to know about printing my return?
- Form 4868 extension and amount owed to the IRS.
- Should I file an extension?
- Am I eligible to use FreeTaxUSA.com?
