Frequently asked questions
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- What if I forget my password?
- Will my personal information be securely transmitted?
- If I didn't make very much money, do I need to file a tax return?
- Why is my contact information so important?
- What if my name has changed because of marriage, divorce, etc.?
- Does the Presidential Campaign Fund reduce my refund?
- Can I use the Single filing status?
- Can I use the Married Filing Jointly filing status?
- Head of Household
- Can I use the Qualifying Surviving Spouse filing status?
- Which filing status gives you the biggest refund?
- Can I use the Head of Household filing status if I'm married and living apart from my spouse?
- What should I enter as my occupation?
- Can my parents (or somebody else) claim me as a dependent on their tax return?
- Will an incorrect birth date cause the IRS to reject my return?
- Who qualifies as a dependent?
- Divorce
- If my ex-spouse claims my child as a dependent, can I still qualify for the Earned Income Credit (EIC) or Child and Dependent Care Credit?
- What if my dependent was born or died in 2025?
- Can I file a tax return if I don't have a Social Security number (SSN), ITIN, or ATIN for my child?
- If I haven't received my W-2 or if I lost my W-2 , can I still e-file my tax return?
- How do I enter more than one W-2 ?
- Where do I enter my W-2 control number?
- Do I need to enter all of the information from my W-2?
- What should I do if the address on my W-2 is different than the mailing address on my tax return?
- If I file electronically, what do I do with my W-2 forms?
- What if I didn't receive a Form 1099-INT , or I lost my Form 1099-INT ?
- What are capital gain distributions?
- What is tax-exempt interest?
- Are my unemployment benefits taxable?
- What if I repaid some of my unemployment benefits?
- Are my Social Security benefits taxable?
- Is my state refund taxable?
- Do I need to enter my household employee wages as Other Income if I received a W-2 ?
- What if I have worthless stock?
- What are capital loss carryovers?
- Why do I need to enter my Roth IRA contributions?
- What types of retirement contributions are eligible for the Retirement Savings Contributions Credit?
- Where can I get my total basis in IRAs for 2024 and earlier years?
- Where can I get my spouse's total basis in IRAs for 2024 and earlier years?
- What is a rollover?
- How much is my rollover if my old retirement account withheld 20% of my distribution for taxes?
- Where can I find the year-end value of my IRA?
- Where can I find the year-end value of my spouse's IRA?
- Do I qualify for the Educator Expense Deduction?
- What is deductible student loan interest?
- Are my alimony payments deductible?
- Military Moving Expenses
- What are deductible personal property taxes?
- Donations to Charities
- How do I value my clothing donations?
- Medical Expenses
- Job Expenses
- What if my employer reimburses my job expenses?
- Are child care expenses paid to a family member eligible for the Child Care Credit?
- Can I claim the Child and Dependent Care Credit?
- Should I choose the American Opportunity Credit or Lifetime Learning Credit?
- Can I choose the Lifetime Learning Credit for one student and the American Opportunity Credit for a different student?
- What expenses qualify for the education credits?
- What if I paid part or all of my tuition using a scholarship?
- Do I need Form 1098-T from my child's college before I can claim the American Opportunity Credit or Lifetime Learning Credit?
- Can I claim the American Opportunity Credit or Lifetime Learning Credit if I paid my college tuition with a student loan?
- Do I need to claim my child as a dependent to take any of the education credits?
- What is the Lifetime Learning Credit, and can I claim it?
- Are there income limitations for being able to claim the American Opportunity Credit or Lifetime Learning Credit?
- What is a qualifying child for the Earned Income Credit (EIC)?
- What if my child lived half the year with me and half the year with my ex-spouse?
- What if I'm a member of the military?
- What if I paid my extension by credit card or debit card?
- What is a routing number?
- Why should I use direct deposit?
- What happens if I enter the wrong routing number or account number?
- What is my account number?
- What is this PIN?
- How do I find my 2024 Adjusted Gross Income (AGI)?
- Do I need to enter last year's AGI for both myself and my spouse?
- How can I save my tax return onto my hard drive?
- Is my personal information secure and private?
- When will I receive my refund?
- Can my refund be withheld by the IRS?
- How can I make changes to my tax return after I have e-filed it?
- How will I know if the IRS has accepted my tax return after I have e-filed it?
- What happens if the IRS rejects my tax return?
- How can I send in my tax return before April 15, 2026 when e-file won't accept a wrong Social Security number (SSN)?
- What is e-filing ?
- Do you answer tax questions?
- Can I work on my tax return from both my work computer and home computer?
- Do I have to finish my tax return all at once?
- If I owe tax to the IRS, do I have to pay at the same time I e-file my tax return?
- What should I enter as my occupation if I am a student or work at several jobs?
- Where do I report dividends from my credit union?
- Do I need to create a new account if I used FreeTaxUSA last year?
- What is Form W-2G?
- Can I deduct my gambling losses?
- How do I pay the tax due on my federal return?
- Why don't I see my IRA distribution, pension distribution, or Social Security income?
- If I haven't received my 1099-R or if I lost my 1099-R, can I still e-file my tax return?
- How much does a state return cost?
- Will my state return be e-filed if my federal return is rejected?
- Why isn't my name listed so I can enter my tuition expenses?
- Why is my tax lower than the tax tables show?
- What if I have a CSA-1099-R or CSF-1099-R ?
- Is my scholarship or grant taxable?
- What happens if I'm older than 65?
- What if I forget my username?
- Combat Pay
- What is Seller-Financed Interest Income?
- How do I choose a username?
- Can I file my federal return now and prepare my state return later when it's available?
- What if I don't know how much sales tax I paid during 2025?
- What if I only want a federal return?
- What is the Printed Copy of Tax Return service?
- Why do I need to enter my child care provider information?
- Are my employer-sponsored retirement plan distributions taxed by Pennsylvania?
- Are withdrawals from Individual Retirement Accounts (IRAs) taxable?
- What qualifies for the Iowa Health and Dental Insurance Deduction?
- What is the Iowa Disability Income Exclusion?
- What is the difference between a Contribution and a Distribution in regards to my HSA?
- Do I owe taxes on the distributions from my Health Savings Account (HSA)?
- Where do I find the total amount I contributed for the year to my HSA?
- Can I make contributions to my HSA after December 31, 2025?
- What amount should I enter for distributions from my HSA?
- What is a High Deductible Health Plan (HDHP)?
- Are contributions made through my employer included in my income?
- Do I qualify for the Missouri Property Tax Credit?
- What is considered household income for the Missouri Property Tax Credit?
- What are estimated tax payments? What do I enter here?
- Does a Democratic/Republican Party contribution increase my Alabama tax?
- What is the Alabama Nongame Wildlife Fund?
- What is the Alabama Veterans Program?
- What is the Alabama Breast and Cervical Cancer Research Program?
- What is an Oklahoma 529 College Savings Plan or OklahomaDream 529 Account?
- What is the Oklahoma Child Care/Child Tax Credit?
- What is the Utah Medical Savings Account (MSA) Addback?
- What is the Utah my529 Plan Addback?
- What is the Utah Municipal Bond Interest Addition?
- What is the Utah At-Home Parent Tax Credit?
- What is the Utah Historic Preservation Credit?
- What is the Utah Qualified Sheltered Workshop Credit?
- What interest from U.S. Government obligations is or is not deductible on my Utah tax return?
- What is the Utah my529 Plan Contributions Credit?
- What if I am a Kansas resident in the military?
- What if I am in the military and stationed in Kansas?
- What makes someone ineligible for the Virginia Low Income Credit?
- What does the number or letter in Box 7 of my 1099-R mean?
- Do I need to file a Virginia return?
- What information will be transferred from my prior year tax return?
- How soon will I get an answer to my question?
- Do I want email notification?
- Are there other support options?
- What are the codes in W-2, Box 12?
- Why isn't my pension distribution showing up as taxable income on my return?
- Can I include 401(k) contributions as IRA contributions?
- Should I include my child's Social Security benefits ( Form SSA-1099 )?
- Nontaxable Income
- How do I know which years I have filed tax returns?
- Why is my email address so important?
- What if I forgot my username for my account from a previous year?
- How do I send a message to Support?
- Where are the answers to my support questions?
- What is a Support Issue subject?
- How do I select a Support Issue subject?
- What if my Support Issue subject is closed?
- Does my purchase qualify for the Energy Credit?
- Why is my dependent's last name important?
- What are qualified dividends?
- What is the total sales amount if I sold stock or bonds?
- What if my parents claim me as a dependent?
- What is the Ohio Displaced Worker Training Credit?
- Am I eligible for the Ohio Adoption Credit Carryforward?
- I keep getting the error message, "Internet Explorer cannot download pdfdownload?form=FTF from www.FreeTaxUSA.com. Internet Explorer was unable to open this Internet site."
- What is the maximum exempt contribution I can make to my Missouri Savings for Tuition Program (MOST)?
- What combat pay is eligible for a Missouri subtraction?
- Bankruptcy
- Where do I enter Form 1099-C, Cancellation of Debt?
- Where can I enter capital losses from the capital loss carryover worksheet?
- Where do I enter state tax withheld on my capital gains?
- Where do I enter capital gains distributions?
- Where do I enter child support that I paid?
- Where do I enter my child's Social Security income?
- Do local transportation costs include expenses by public transportation every day, or does it refer to car expenses?
- I drive 130 miles round trip to work. Can I deduct gasoline expenses?
- Why do you need my email address?
- What is the Agricultural Off-Highway Gas/Undyed Diesel Tax Credit?
- What is the Utah Farm Operation Hand Tools Credit?
- What is my Utah use tax rate?
- What do I enter for business description?
- What do I enter for an Employer Identification Number (EIN)?
- How do I receive an Employer Identification Number (EIN)?
- What is an accounting method?
- What is the cash method?
- What is the accrual method?
- What are deductible vehicle expenses?
- When is the standard mileage rate NOT allowed?
- What are actual car expenses for my business?
- Can I deduct parking fees or tolls if I take the standard mileage rate?
- Can I deduct the amount paid for self/family medical insurance coverage?
- Can I take the Self-Employed Health Insurance Deduction if I had a net loss for the year?
- How much of a deduction can I take?
- Does it matter which box my 1099-MISC income is reported in?
- Should my Form 1099-MISC income be reported on my business (Schedule C)?
- What evidence do I need to support my vehicle expense deduction?
- What business transportation costs can I deduct?
- Who can deduct expenses for business use of a home?
- Does my home office qualify as a principal place of business?
- What expenses can I deduct if I operate a daycare facility?
- What mortgage interest is deductible for the home office deduction?
- What is excess mortgage interest?
- Can I deduct the rent I pay for my home?
- What does "materially participate" mean?
- What is a limited partner?
- Can a limited partner materially participate in an activity?
- What is a passive activity?
- How is my passive income/loss determined?
- Are household expenses and repairs deductible?
- How is the depreciation on my home office figured?
- Can I take depreciation on my computer and cell phone that I used for business purposes?
- Can I take the Section 179 Expense Deduction on property used only partially for business?
- What property qualifies for the Section 179 Expense Deduction?
- Who qualifies to be a real estate professional?
- What if I make an IRA contribution in 2026?
- What are passive loss carryovers?
- What if I only want to file my federal return?
- Multiple Support Declaration (Form 2120)
- What is a qualifying relative?
- Claiming a qualifying relative
- How much does a state tax return cost?
- Check E-Filing Status
- Do I need to send in Form 1040V if I set up an automatic withdrawal with the IRS to pay my tax due?
- How do I change my bank information for direct deposit?
- How do I make corrections to my rejected return and resubmit it?
- I'm having trouble printing my tax return.
- How do I delete my account? I don't want to use this website.
- How do I retrieve a forgotten username or password?
- Where do I find a list of items that you support and don't support?
- How do I file a prior year tax return?
- I received my refund and it was less than what I was supposed to get. Why?
- How do I check the status of my federal refund?
- Why doesn't the IRS have record of my tax return?
- What is included in Utah's Untaxed Income of a Resident Trust Addition?
- What is Utah's Live Organ Donation Expenses Credit?
- What is Utah's Renewable Residential Energy Systems Credit?
- What is Utah's Renewable Commercial Energy Systems Tax Credit?
- What caregiving expenses qualify for the Georgia Qualified Caregiving Expense Credit?
- Who qualifies as an elderly or disabled family member for the Georgia Qualified Caregiving Expenses Credit?
- Why do I need to enter my spouse's income information when I am filing Married Filing Separately?
- What qualifies as Louisiana State Employees Retirement Benefits ?
- Which other retirement benefits qualify as a subtraction?
- Do I qualify for the Delaware Volunteer Firefighter Credit?
- What is the purpose of Delaware's Credit for Taxes Paid to Another State?
