I keep getting the error message, "Internet Explorer cannot download pdfdownload?form=FTF from www.FreeTaxUSA.com. Internet Explorer was unable to open this Internet site."

We recommend either updating your browser to the most recent version or using a different browser, such as Google Chrome or Mozilla Firefox.

You can also try the following:

1. Go into your Control Panel.
2. Select "Internet Options."
3. Select the Advanced tab.
4. Under the Security section, uncheck the "Do not save encrypted pages to disk" box.

If you have phishing software protection enabled on your browser, then check to make sure that you have checked the box that asks if you want to display contents in window links.