Why was my credit or debit card billed twice?
You will not be charged twice.
If your first payment attempt fails and you try to pay again, you may see two pending charges on your online bank statement. Whenever a payment is submitted, the charge is automatically pre-authorized by the credit or debit card company, even when the card is declined. This charge shows up as "pending" on your bank statement.
If our system accepts your payment, we send that charge through and it will post to your account. If our system declines your payment, then that charge will not be fully processed and the pending charge will go away within a few business days.
If you have a double charge because you clicked multiple times on the Pay Now button on the Order Payment screen while the payment was being processed, any extra charge will be taken off automatically. There may be two or more pending charges on your online bank statement, but after a few business days the extra pending charges will go away and only one transaction will be processed.
If your first payment attempt fails and you try to pay again, you may see two pending charges on your online bank statement. Whenever a payment is submitted, the charge is automatically pre-authorized by the credit or debit card company, even when the card is declined. This charge shows up as "pending" on your bank statement.
If our system accepts your payment, we send that charge through and it will post to your account. If our system declines your payment, then that charge will not be fully processed and the pending charge will go away within a few business days.
If you have a double charge because you clicked multiple times on the Pay Now button on the Order Payment screen while the payment was being processed, any extra charge will be taken off automatically. There may be two or more pending charges on your online bank statement, but after a few business days the extra pending charges will go away and only one transaction will be processed.
