If your return was rejected with the correct 2024 Adjusted Gross Income (AGI), try entering 0 as your Prior Year AGI on the
Prior Year AGI screen.
If you've tried 0 and your return is still rejected, we recommend that you
request a transcript of your prior year return. This will tell you the AGI that the IRS is expecting.
If you don't know your 2024 AGI, please review
How do I find my prior year Adjusted Gross Income?