Reset your password on the Forgot Password screen .
Click on the Forgot Password? link located on the Sign In screen. Enter your username, Social Security number, email address and answer a security question. If all information is entered correctly, a password reset code will be sent to you. You will receive an email with a reset code. Copy and paste that code into the Password Reset Code screen. Once the password reset code has been entered, you'll be prompted to enter a new password.