We're here to help
Quick answers
30 minutes or less typically
Get secure answers to your questions. Sign in to your account so we can give you updates on your taxes, account, or refund status.
Already filed your taxes? Check the status of your tax refund.
Need help signing in?
We can help you get back into your account even if you've forgotten your username and password.
Search the Community
Read 1000s of answers or post your own question.
Get answers quickly through email, and even faster through our account message center. We typically respond within half an hour.
'%20fill='%23D1E8B7'/%3e%3cpath%20d='M17.8193%2013.9741H19.97C21.1913%2013.9741%2022.3615%2013.4888%2023.2251%2012.6267L24.7453%2011.1057C26.5425%209.30851%2029.4575%209.30851%2031.2547%2011.1057L32.7749%2012.6267C33.6385%2013.4888%2034.8087%2013.9741%2036.03%2013.9741H38.18C40.7224%2013.9741%2042.7831%2016.0348%2042.7831%2018.5773V20.7273C42.7831%2021.9486%2043.2684%2023.1189%2044.1312%2023.9824L45.6521%2025.5027C47.4493%2027.3006%2047.4493%2030.215%2045.6521%2032.0122L44.1312%2033.5332C43.2684%2034.396%2042.7831%2035.567%2042.7831%2036.7876V38.9383C42.7831%2041.4801%2040.7224%2043.5408%2038.18%2043.5408H36.03C34.8087%2043.5408%2033.6385%2044.0261%2032.7749%2044.8897L31.2547%2046.4099C29.4575%2048.2071%2026.5425%2048.2071%2024.7453%2046.4099L23.2251%2044.8897C22.3615%2044.0261%2021.1913%2043.5408%2019.97%2043.5408H17.8193C15.2776%2043.5408%2013.2169%2041.4801%2013.2169%2038.9383V36.7876C13.2169%2035.567%2012.7316%2034.396%2011.8688%2033.5332L10.3479%2032.0122C8.5507%2030.215%208.5507%2027.3006%2010.3479%2025.5027L11.8688%2023.9824C12.7316%2023.1189%2013.2169%2021.9486%2013.2169%2020.7273V18.5773C13.2169%2016.0348%2015.2776%2013.9741%2017.8193%2013.9741Z'%20fill='%230AA84C'/%3e%3cpath%20d='M28%2040.7578C34.6274%2040.7578%2040%2035.3852%2040%2028.7578C40%2022.1304%2034.6274%2016.7578%2028%2016.7578C21.3726%2016.7578%2016%2022.1304%2016%2028.7578C16%2035.3852%2021.3726%2040.7578%2028%2040.7578Z'%20fill='%23124F1F'/%3e%3cpath%20d='M31.4882%2025.0326C31.8337%2024.6662%2032.4068%2024.6662%2032.7524%2025.0326C33.0826%2025.3828%2033.0826%2025.9397%2032.7524%2026.2898L26.8696%2032.5284C26.8497%2032.549%2026.8497%2032.549%2026.8287%2032.5685C26.5331%2032.8358%2026.0723%2032.8179%2025.7993%2032.5284L23.2476%2029.8224C22.9175%2029.4723%2022.9175%2028.9154%2023.2476%2028.5652C23.5932%2028.1988%2024.1663%2028.1988%2024.5118%2028.5652L26.3344%2030.4981L31.4882%2025.0326Z'%20fill='white'/%3e%3c/svg%3e)
We've helped file over 82 million tax returns. We can help you, too.
Our experienced support agents are ready to help you find the answers you need.
Five star support
Easy to use, support is very quick and helpful! Had a question regarding forms used for my investment accounts, and I was answered within minutes of submitting a support ticket.
Felix O.
Ohio
Support was rapid, responsive and extremely helpful.
Douglas M.
Massachusetts
I've been using FreeTaxUSA for a few years. It's affordable and easy to use. I contacted customer support to answer a question that was specific to my taxes and I got a timely and thorough response. I highly recommend this service!
Courtney C.
California
I'd never used customer support before but I sent an e-mail before bed one night and had an answer the next morning. Their customer support was the best customer support I'd ever received for anything!
Gail H.
Texas
This has been by far the easiest experience I've ever had filing taxes. There was no pressure to level up like there are with many tax services. Yet support helped me with several questions. They were always polite and had well-informed explanations. I appreciate you so much!
Denise M.
West Virginia
I've been using FreeTaxUSA to file my taxes for several years and haven't even considered using anyone else. They make everything so easy to fill out, very knowledgeable and the customer support is excellent.
Shane A.
Arizona
I've used this site for 5 years and have never had a problem. It's extremely easy to use and the support is great. Highly recommend!
Christopher N.
Nebraska
User-friendly, easy to use, great support team to help with questions.
Josephine V.
Virginia
Excellent program and SUPER CUSTOMER SUPPORT! I was faced with a difficult problem on how to file 1099-S and the customer support went out of their way three times trying to help me and they sure did!!! I thank you FreeTaxUSA! You are really wonderful!!!
Andrew G.
Georgia
