[{"data":1,"prerenderedAt":7},["ShallowReactive",2],{"faq-standard-1785":3},{"rec_id":4,"title":5,"text":6},"1785","I can't sign in to my account.","If you can't sign in to your account, you can recover your username or reset your password. On the \u003Ca href=\"https://auth.FreeTaxUSA.com?FREEFILE\" target=\"blank\">Sign In\u003Cspan class=\"append_external\" style=\"margin-right:0px;\"> \u003C/span>\u003C/a> screen, click \"Forgot username or password?\"\n\u003Cbr>\u003Cbr>\nTo recover your username or reset your password enter your phone number or email address, then you'll be asked to verify your Social Security number. If the information matches our records, a recovery code will be sent to you. Once the recovery code has been entered when prompted, you will be shown your username and you can change your password.",1777391596424]