Why is the average mortgage balance you calculated much higher than my actual mortgage amount?

This can happen when you refinanced your mortgage or your mortgage was sold during 2025 and didn't let us know which Form 1098 was refinanced or sold.

If this happens to you, go back to the Menu Path: Deductions/Credits > Itemized Deductions > Homeowner Expenses (1098) screen, click Edit next to the mortgage that was refinanced or sold during 2025, and answer Yes to the question that asks if the mortgage was refinanced or sold to another lender in 2025.

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