How do I retrieve a forgotten username or password?

Go to the Sign in screen. Using the menu bar across the top of the screen, select the Account option. Under this option will be a Forgot Username and Forgot Password link.

If you requested your username or password through one of these links, and you did not receive the email with your username or password, then check your junk/spam folder. The easiest way to ensure that you receive the email is to add our support address to your contact list or list of trusted senders. After that, try requesting your username or password through one of the links again.

Deluxe Edition

Includes All Free Features PLUS:

Audit Assist

Protect your taxes with Audit Assist!

Our tax professionals will assist you if you are audited by the IRS. Get the peace of mind that comes from knowing you are covered.

Included with DELUXE...
Find out More!

Free Edition

FREE Federal, FREE e-file

Our online application is designed to be simple and fast. Most returns can be completed within 30 minutes. No software to download. Use any computer that has an internet connection.

© 2002-2015 FreeTaxUSA, a TaxHawk, Inc. owned and operated website - Terms of Use