What if I forget my password?

On the menu bar, select the Account menu and click Forgot Password. You will need to enter your username, Social Security number, and security question answers.

If answered correctly, an email with a temporary password will be sent to the email address you entered when you set up your account. If your email address is no longer good or if you can't remember your username or answers to your security questions, then you will need to create a new account to do your tax return.

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