Signing in to your account first, and then contacting customer support, is the best and quickest way to receive help. By creating a customer support ticket within the software, our representatives will be able to review your account quickly and provide the best response possible. You will find the 'Contact Support' link in the top right corner of each screen after you have signed into the software.
The second best way to contact support is to email them at firstname.lastname@example.org.
You can also find answers to many questions by searching our Questions and Answers database. When you are signed in to your account, you can search this database under the 'Support Center' by typing keywords in the 'Search tax help...' field. Or you can click 'Top Issues' to see answers to the most commonly asked questions.