FreeTaxUSA® Customer Support
Most Common Questions
Sign In to Your Account for Fast Customer SupportTo receive the quickest service, sign in to your account and contact support. Signing in helps keep your support questions organized so we can serve you better. Sign In -or- Create an Account
Don't Have an Account?If you would prefer to contact support without creating an account three options are available: sending email, using our web support form, or using our mailing address.
Customer Support EmailFor questions related to setting up an account or additional information on services please contact:
Web Support FormOur online support form allows you to ask a question without an account on FreeTaxUSA. You will still need a valid email address to receive an answer back from us. Access the Online Form
Please Note: If you don't see a response from us within two days please check your 'bulk' or 'spam' folders. Occasionally our emails are not delivered to your inbox by your email provider. To assure you receive all future emails mark any filtered emails as safe or trusted. To further increase deliverability add support@FreeTaxUSA.com to your contact list.
Mailing AddressYou may also send FreeTaxUSA correspondence using traditional mail. Our mailing address is:
FreeTaxUSA - Customer Service
PO Box 51048
Provo, UT 84605-1048