Contact FreeTaxUSA®

Customer Support

For all account questions, information requests, and general inquiries please contact customer support.

Website & Company Policies

For company questions please contact:

Note: No support questions will be answered from this email address.

Software & Service Questions

To protect you from unsolicited emails (spam), many ISPs and mail programs filter your email to ensure that only legitimate email appears in your inbox. We make every effort to produce filter-friendly email messages that will not be confused with spam by most spam filters. Unfortunately, some requested correspondence from FreeTaxUSA may mistakenly be filtered out of your inbox. To make sure that you receive all emails sent to you by FreeTaxUSA, please add the email addresses below to your email contact list or address book.

For questions and issues relating to the FreeTaxUSA tax software and the services we provide:

Written Correspondence

Send any physical mail to our address listed below.

    FreeTaxUSA - Customer Service
    PO Box 51048
    Provo, UT  84605-1048

Deluxe Edition

Includes All Free Features PLUS:

Audit Assist

Protect your taxes with Audit Assist!

Our tax professionals will assist you if you are audited by the IRS. Get the peace of mind that comes from knowing you are covered.

Included with DELUXE...
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Free Edition

FREE Federal, FREE e-file

Our online application is designed to be simple and fast. Most returns can be completed within 30 minutes. No software to download. Use any computer that has an internet connection.

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