Contact FreeTaxUSA®

Customer Support

For all account questions, information requests, and general inquiries please contact customer support.

Website & Company Policies

For company questions please contact:

Note: No support questions will be answered from this email address.

Software & Service Questions

To protect you from unsolicited emails (spam), many ISPs and mail programs filter your email to ensure that only legitimate email appears in your inbox. We make every effort to produce filter-friendly email messages that will not be confused with spam by most spam filters. Unfortunately, some requested correspondence from FreeTaxUSA may mistakenly be filtered out of your inbox. To make sure that you receive all emails sent to you by FreeTaxUSA, please add the email addresses below to your email contact list or address book.

For questions and issues relating to the FreeTaxUSA tax software and the services we provide:

Written Correspondence

Send any physical mail to our address listed below.

    FreeTaxUSA - Customer Service
    1366 East 1120 South
    Provo, UT  84606

Trusted Company

18 million Returns Filed

As an authorized IRS e-file provider, FreeTaxUSA® has e-filed over 18 million returns!

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100% Accuracy

Our site checks for errors or problems before you send your tax return to the IRS. We guarantee the calculations in our software will be 100% accurate.

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