FreeTaxUSA is an online tax preparation website owned by TaxHawk, Inc. The company was founded in 2001 by a certified public accountant and a team of professional software developers. Their combined experience in tax preparation, programming, and internet technology has made FreeTaxUSA one of the fastest growing tax websites online today.
FreeTaxUSA is an original member of the IRS Free File Alliance and an authorized IRS e-file provider. The company has securely filed millions of federal tax returns with the IRS. Each year, the website helps taxpayers save millions of dollars in tax preparation fees with free federal and low-cost state offers.
Word-of-mouth promotion is the primary method of growth for the company. Returning users are not charged additional fees to roll-over prior year tax data. The pricing structure on FreeTaxUSA is straightforward. There are no surprises or extra fees to finish a tax return. FreeTaxUSA has an A+ rating with the BBB and a documented history of taking care of customers.
Each tax year, a team of tax analysts updates the software to the latest federal and state standards. The software incorporates new credits, deductions, and changes to the tax code. Once the software is updated, it goes through a rigorous testing and approval process with the IRS and each state. This ensures the software is ready for the new tax season.
FreeTaxUSA is 100% made in America. All customer service representatives live and work in the United States. When you file your taxes with FreeTaxUSA, you are supporting American families and creating American jobs.
Security is a top priority at FreeTaxUSA. Information entered on the website is encrypted and transmitted securely using SSL encryption. Data is then stored in secure data centers and transmitted directly to the IRS when e-filed. To ensure customer data is private and secure, FreeTaxUSA uses the services of Truste, Norton, and Security Metrics.
Creating an account is always free on FreeTaxUSA. Potential customers can access the software, see their expected federal refund, and contact customer support before filing. Customers only pay for services when they are ready to e-file or print their return.